Terms & Conditions:
USE AT YOUR OWN RISK: This website is for informational purposes only. Consult a physician before performing this or any exercise program. It is your responsibility to evaluate your own medical and physical condition, or that of your clients, and to independently determine whether to perform, use or adapt any of the information or content on this website. Any exercise program may result in injury. By voluntarily undertaking any exercise displayed on this website, you assume the risk of any resulting injury.
We are sorry the BOARD30MINI did not suit you. Fitness is essential for good health, and we want to share that with you, but we understand that not every system works for everyone. In short, we are sad to see you go.
Standard Return Policy:
For all US Returns, please see our policy below.
1) Time Frame
You have 14 days (2 weeks) from the day you receive your package to return your item(s).
If you reach out wanting to return your package after 14 days, you will not be eligible for a return.
Once our company receives your package at our warehouse (see how to send it back below), we will then issue you your refund.
All items must be placed back into the same package that you received them in, the same way they arrived. Any other item that you send back or any other way you pack them up that is different than when they came will not be accepted and you will not be refunded. The packaging and product(s) must be in excellent condition.
We recommend you take photos of your items and the packaging, so if the warehouse receives the package damaged you are not held responsible. You will only need to send the photos if your return is denied.
3) Point of Purchase
Only items that have been purchased directly from BOARD30MINI website are eligible for return. All items purchased outside of our website will not be accepted.
Other places that are not acceptable and fall under a different Return Policy:
- Other marketplaces
*International orders (all orders outside of the USA) are not eligible for return.
4) Ship your Package Back to BOARD30MINI
You will be fully responsible for paying for your Return Label.
Right when our warehouse receives your returned package, we will immediately process the refund. The refund will be made in the full amount of the product; shipping will not be included in the refund since we had to pay our shipping partner to get the package to you.
If you paid by Credit or Debit Card, refunds will be sent to the card-issuing bank and can take up to 21 days of receipt of the returned item(s) or cancellation requests.
If you paid by PayPal, refunds will be sent back to your PayPal account and can take up to 21 days of receipt of the returned item(s) or cancellation requests.